Privacy Policy

Effective Date: 12/17/2025

Platinum Towing & Recovery respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website or contact us for services.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Information submitted through contact forms or service inquiries

We may also collect limited non-personal information automatically, such as browser type, device information, and website usage data, to help improve website performance and user experience.

How We Use Your Information

Information collected by Platinum Towing & Recovery may be used to:

  • Respond to towing or roadside assistance requests

  • Communicate with you by phone, email, or text message regarding services or inquiries

  • Improve our website, services, and customer experience

  • Maintain internal records related to customer communication

Platinum Towing & Recovery does not sell, rent, or share personal information for marketing purposes.

Information Sharing

Personal information may be shared only when necessary to:

  • Provide requested services

  • Comply with legal obligations

  • Protect the rights, safety, or property of our customers, employees, or business

Any third-party service providers used to support website functionality or communication are expected to protect information in accordance with their own privacy practices.

Third-Party Services and Embedded Content

Our website may use trusted third-party services such as analytics tools, mapping services, or embedded content (including maps or videos). These services may collect information in accordance with their respective privacy policies. Platinum Towing & Recovery is not responsible for the privacy practices of third-party websites or services.

Cookies

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You may disable -