“PLATINUM STYLE” - FAQs
How quickly can a tow truck arrive?
1.
Response times depend on traffic, weather, and call volume, but Platinum Towing & Recovery always aims to respond as quickly and safely as possible. Based in Heath, Ohio, our location allows us to efficiently serve nearby roads, highways, and surrounding communities within our service area.
What areas do you serve?
2.
Platinum Towing & Recovery serves drivers within approximately a 30-mile radius of Heath, Ohio. This includes nearby cities such as Newark, Granville, Pataskala, Hebron, and Alexandria, along with Licking County and surrounding areas. If you’re unsure whether we cover your location, just give us a call.
What types of vehicles can you tow?
3.
We provide light-duty towing for cars, SUVs, and small trucks, as well as medium-duty towing for box trucks, work trucks, and commercial vehicles. Our equipment and training allow us to safely handle a wide range of vehicle sizes and situations.
DO YOU OFFER ROADSIDE ASSISTANCE WITHOUT TOWING?
4.
Yes. Our roadside assistance services include vehicle lockouts, jump-starts, tire changes, and other minor roadside needs. These services are designed to help get you back on the road quickly without requiring a tow when possible.
How MUCH DOES TOWING OR ROADSIDE ASSISTANCE COST?
5.
Towing and roadside assistance costs vary based on factors such as distance, vehicle type, and the nature of the service needed. Platinum Towing & Recovery provides clear communication and upfront information whenever possible so there are no surprises.
wHAT SHOULD I DO WHILE WAITING FOR A TOW TRUCK?
6.
If it’s safe to do so, turn on your hazard lights and remain inside your vehicle or another secure location until the tow operator arrives. Having your keys ready and knowing your exact location can also help ensure a smoother and faster service.
can YOU HELP IF MY VEHICLE IS STUCK OFF THE ROAD OR IN BAD CONDITIONS?
7.
Yes. We offer professional winch-out recovery services for vehicles that have left the roadway or become stuck due to weather, mud, snow, or other difficult conditions. Our team uses proper recovery techniques to safely extract vehicles while minimizing additional damage.
DO YOU PROVIDE SCHEDULES OR NON-EMERGENCY VEHICLE TRANSPORT?
8.
Absolutely. In addition to emergency services, Platinum Towing & Recovery offers scheduled vehicle transport for individuals, dealerships, rental providers, and businesses. This service is ideal for planned moves where timing and coordination are important.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
9.
Payment options may vary by service type. When you contact us, our team will provide details on accepted payment methods and answer any questions you may have before service begins.
WHY SHOULD I CHOOSE PLATINUM TOWING & RECOVERY?
10.
Platinum Towing & Recovery is committed to professional service, clear communication, and safe operations on every call. With experienced operators, proper equipment, and a strong local presence in Heath, Ohio, we focus on delivering dependable towing and roadside services when drivers need them most.
Still Have Questions?
If you don’t see the information you’re looking for, our team is here to help. Platinum Towing & Recovery is happy to answer questions about towing, roadside assistance, recovery services, or service availability throughout the Heath, Ohio area and surrounding communities. Feel free to call or reach out to discuss your situation and we’ll help point you in the right direction.
Contact us
Let Us Know How We Can Help…
Based in Heath, Ohio, Platinum Towing & Recovery provides professional towing and roadside assistance throughout the surrounding area. Whether you need immediate roadside service, scheduled towing, or information about our services, our team is ready to assist.
📞 (740) 777-4550
✉️ dispatch@platinumtowing.org
Serving drivers and businesses in Heath Ohio and surrounding communities.
